Purchase replacement cartridges and other supplies from the HP Store or local retailers. Do not remove jammed paper at this stage. Determine the cartridge issue. Solution Follow these steps in the order presented to resolve the issue. Reattach the rear access door. The product is in an error state and needs to be reset.
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Open the duplexer door.
Turn the door latch counter-clockwise, and 5552 pull the door toward you to remove it. Press the Power button to turn the product on.
The Tri-color Cartridge Problem icon. Follow these steps to clean the rollers.
HP Deskjet Standard Inkjet Printer | eBay
Load paper The product might be out of paper. Solutions Your product has either a rear access door, or a two-sided printing accessory duplexer. Make sure to clean the paper pick roller thoroughly. Wait for the carriage to move. The carriage might move to the center of the product.
If any torn pieces of paper remain inside the product, more jams are likely to occur. If the product connects to a switched wall outlet, check the switch to make sure that it is turned on. On the rear of the product, make sure that the power adapter cord is securely connected to the product. If the test page does not printcontinue with the next solution. Print Cartridge status light: If the light continues to blink after several seconds, continue to the next solution.
The Power light and the Resume light are on In this error condition, the following light pattern displays on the product control panel:. This can cause the paper to jam into the rollers. Open the document that you were trying to print when the issue occurred. Make sure that plain white paper is loaded in the input tray. Press the buttons on the sides of the duplexer at the same time, and then pull the duplexer toward you to remove it.
Asia Pacific and Oceania. After installing a new cartridge, the product automatically calibrates the cartridges and prints an alignment page. Insert the door into the rear of the product, and then turn the door latch clockwise to secure the door. Do not press the buttons on the sides of the duplexer when reattaching it to the product or it might not snap securely into place.
HP Deskjet 5552 Standard Inkjet Printer
Follow these steps to remove and then reinsert the cartridges. The Power light is on and the Resume light blinks when trying to print on banner paper When trying to print on banner paper, the Power light is on and the Resume light blinks.
Clean the paper 55522 rollers inside the product Your product has either a rear access door or a duplexer. The self-test report prints. Clear any jammed paper Jammed paper can cause the carriage to stall.
Purchase replacement cartridges and other supplies from the HP Store or local retailers. Each of these icons represents a different cartridge issue. Press the swab against the paper pick roller, and then rotate the roller upward with your fingers.
Blinking Lights on the HP Deskjet and Printers | HP® Customer Support
The yellow arrow points to the Black Cartridge Low-ink icon. Click OKand then click OK again to print the document. The product is turned off, or there is an issue with the power source.